GOOD NEWS FOR SUBSCRIPTION HOLDERS!
customers can change their form of payment or
cancel their subscription WITHOUT CONTACTING ME (EVEN THOUGH i LOVE HEARING FROM YOU)!
Read the instructions on how to do this by clicking here
Log in issues: We are aware of the problems with logins in terms of the system not recognizing you. Don't worry, if you get that unkind message, just ignore it and continue on as a guest. The loyalty program points are added up in a different program, so rest assured, you will be credited your bear points.
"If we had no winter, the spring would not be so pleasant". To our special people who live in really, really cold climates: This is the time we will have to add heat packs to the bottled tea because if the bottle freezes and thaws without a pack, the bottle will burst. Please, if any bottles break, take a picture, send it to me and I will gladly replace it.
Also, we need to plan when to ship yours because if the shipment is going to arrive the following week, it will freeze while not moving during the weekend. I manage every single delivery, so rest assured, I will do my best to send your package at the appropriate time. If the delay is too long, I typically upgrade the shipping cost at my expense so that you won't be out of tea.